Arabic & French Interpreter

Submit until: 27/12/2022
Location: Athens

Status: Full/Part Time (morning or evening shift)

Position Summary: Interpreter is expected to ensure mediation and interpretation from and to beneficiaries of Athens Solidarity Center Social /Legal/counselling or Reception Service and within the function of complementarity Services (Accountancy Support) In addition, should be able to contribute to the identification of most vulnerable in cooperation with Professional Aid Workers

Position within the Organization:

Hierarchical Responsible: ASC Reception Manager

 Responsibilities

Intercultural Mediation -Interpretation

  • Mediate with beneficiaries while briefings or sessions are conducted
  • Ensure accurate and precise information is passed to the beneficiaries in an understandable and culturally acceptable way
  •  Data base and Case related info management
  • Filling and registering all appointments to the DataBase upon instructions of the supervisor
  • Maintain hard and electronic files archive updated
  • Perform entries in the data base system as required by the above
  • Mentioned tasks

Other Duties

  • Participate in Field Trips and Assessments as requested and directed by Supervisor
  • Brief and debrief beneficiaries for running programs availability and inform for any relevant change
  • Accompany team members in occasional field visits

Required qualifications and skills

Essential

  • Fluent in French and Arabic
  • Fluent in Greek or English
  • Previous Experience in Relevant Position
  • Familiar with Refugee and Migration Issues (Asylum processes, Relocation –new Law)
  • Cross Cultural Awareness and flexibility
  • Computer literate & numerate
  • Well organized and efficient
  • Good interpersonal & communications skills

Desired

  • Field Working Experience entry points, Camps/Temporary Settlement or mobile units serving refugee population
  • Proven Engagement in Refugee Focused Projects (e.g Assessments, Surveys, Missions in Islands or to the borders)

If you are interested in applying, please send your CV and motivation letter to:  recruitment@solidaritynow.org mentioning in the email subject “Arabic & French Interpreter’’

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as a suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) no later than by December 27th, 2022.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

ACCOUNTANT (THESSALONIKI)

Submit until: 30/11/2022
Location: Thessaloniki

Starting Date: ASAP

Status:  Part Time

Child Safeguarding Policy: Level 1 – The job holder does not have regular contact with children

Job purpose

The post holder is expected to ensure provision of brief counselling on Accountancy Issues and support/guidance as for the beneficiaries to accomplish key tasks such as issuing Taxation Number In addition, should be able to contribute to the identification of most vulnerable in cooperation with Professional Aid Workers (Psychologists, Lawyers, Social Workers)

Lines of Hierarchy and reporting:                                    

(S)he reports to the Regional Coordinator of North Greece.

Main Duties & Responsibilities

Provision of Accountancy Support and Guidance

  • Conduct Sessions with beneficiaries requiring advice and support on very basic accountancy issues
  • Guide beneficiaries for issuing Tax Related Certificates of Taxation Numbers Registration
  • Mediate with relevant authorities (in exceptional cases)

 Data base and Case related info management

  • Filling and registering all cases and actions to the DataBase upon instructions of the supervisor (Welfare Service Coordinator)
  • Maintain hard and electronic files archive updated
  • Perform entries in the data base system as required by the above mentioned tasks

Other Duties

  • Collaborate with appointed persons for CASH Support, Accommodation, in kind aid or any other additional provision available
  • Brief and debrief beneficiaries for running programs availability and inform for any relevant change
  • Contribute to the identification of vulnerabilities and facilitate their access to available aid

Qualifications:

Required qualifications and skills

Essential

  • Degree in Accountancy or extended experience (+ 3 Years) in an accountancy office
  • At least 1 year of Previous Experience in providing accountancy support
  • Briefly familiar with Refugee and Migration Taxation Issues
  • Cross Cultural Awareness and flexibility
  • Computer literate & numerate
  • Well organized and efficient
  • Good interpersonal & communications skills
  • Fluent in Greek and English

Desired

  • Experience in NGO Providing Humanitarian Aid or relevant volunteer or professional Service in the Social Services
  • French Speaking

If you are interested in applying, please send your CV and motivation letter to: thes-recruitment@solidaritynow.org mentioning in the email subject “Part-Time Accountant_ Thessaloniki’’

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as a suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) no later than by November 30th, 2022.

Only short-listed candidates will be contacted.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

Cleaner

Submit until: 06/12/2022
Location: Athens

Starting Date: ASAP

Status: Part Time

Child Safeguarding Policy: Level 1 – The job holder does not have contact with children

Job Overview

The cleaner will provide the SN accommodation with cleaning services as required and ensure that the shelter spaces are clean and reflect a good image of living space. The Cleaner is expected to adhere to Hellas rules and regulations and show a high level integrity and commitment.

Responsibilities

  • Cleaning and maintaining the shelter, including desks, floors, glass, kitchens and toilets, living room etc
  • Occasionally preparing tea/coffee to the employees and guests
  • Drafting a list of required kitchen and cleaning supplies on bi-weekly basis and submit to Accommodation supervisor. Assist with procurement, when necessary
  • Other duties as required

Requirements

  • Relevant experience preferred
  • Clean record
  • Sense of judgment
  • Clean and organized
  • Good time management
  • Reliable and trustworthy
  • All Cleaners are required to adhere to the SN Standards for Professional Conduct and the national employment policies.
  • Adhere to the Code of Conduct every day – in the site and in the community.
  • Maintain confidentiality

 

Interested candidates should submit in a single document their Resume/CV with an introductory text in English to: recruitment@solidaritynow.org mentioning in the email subject “Cleaner”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by December 06th, 2022.

Only short-listed candidates will be contacted.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

Assistant Accountant

Submit until: 23/12/2022
Location: Athens

Starting Date: ASAP

Status:  Full Time

Child Safeguarding Policy: Level 1 – The job holder does not have contact with children

Job Overview

As an Assistant Accountant, you will perform accounting entries and filing. You will also assist with the monthly closings and account analysis.

Key Accountabilities

Qualifications and Experience

  • Bachelor’s degree in accounting and/or Finance
  • Minimum 3 years of relevant working experience
  • Familiar with ERP (Navision experience preferred)
  • Knowledge of Greek GAAP (IFRS would be a plus)
  • Excellent use of MS Office Suite (particularly Excel)
  • Fluency in Greek and English, both oral and written

Skills

  • Strong analytical thinking, attention to detail
  • Able to perform under pressure and deliver results
  • Strong communication and teamwork skills
  • Ability to challenge processes and implement improved working methods

Interested candidates should submit in a single document their Resume/CV with an introductory text in English to: recruitment@solidaritynow.org mentioning in the email subject “Assistant Accountant”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply. Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by  December 23rd, 2022.

Only short-listed candidates will be contacted.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

FARSI INTERPRETER

Submit until: 18/11/2022
Location: ATHENS

Starting Date: ASAP

Status:  Full Time

Child Safeguarding Policy: Level 3 – The job holder will have regular contact with children

Languages:  Fluent in Farsi and Greek

Main Duties & Responsibilities

  • Provides clear and accurate interpretation services, during non- formal education activities;
  • Provides clear and accurate interpretation services, during protection related informative sessions, briefings, trainings etc;
  • Provides written translation of documents to English or Greek;
  • In coordination with other team colleagues, contributes to the identification of particular vulnerabilities and other protection-related issues;
  • In coordination with other team colleagues, assists in the accompaniment of particularly vulnerable individuals to other service providers;
  • In coordination with other team colleagues, participates in field-trips and other external activities;
  • In coordination with other team colleagues, ensures that all beneficiaries feel comfortable and safe to share their concerns freely, as well as participate in activities;
  • Respects the code of conduct of the organization, with emphasis on confidentiality;
  • Performs other position-related duties as assigned by the respective Team Leader.

Qualifications-Essential

  • Excellent command of Farsi/ Dari
  • Excellent command of English and Greek;
  • Minimum one-year professional experience as an interpreter or cultural mediator and/or in providing supporting services to vulnerable individuals, including refugee population and particularly children and women;
  • Familiar with protection issues related to refugee children, families and female survivors of gender-based violence;
  • High professional ethics;
  • Excellent interpersonal, communication, listening and observation skills, including ability to create trust, support, respect and interact with children of all ages, background and diversity;
  • Ability to establish and maintain effective partnerships and working relations in multi-ethnic environment; Cross Culturally Aware and flexible;
  • Strong team player;
  • Computer literate;
  • Well organized and efficient, flexible, able to handle pressure well and adapt in different working environments;
  • Adhere to and promote Child Protection and Child Safeguarding guiding principles;

Desired:

  • Previous working experience with local or international NGOs will be considered an asset
  • Field Working Experience in Camps/Temporary Settlements of refugee/migrant population

Interested candidates should submit in a single document their Resume/CV with an introductory text in English to: recruitment@solidaritynow.org mentioning in the email subject “Farsi Interpreter_Athens”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by November 18th  , 2022.

 


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

TEACHER (GREEK LANGUAGE)

Submit until: 13/11/2022
Location: Nea Kavala

Starting Date: ASAP

Status:  Full Time

Child Safeguarding Policy: Level 3 – The job holder will have regular contact with children

Responsibilities

  • Implement Greek language classes per the refugee population needs
  • Expand and build on the existing educational curriculum, targeting and addressing the needs of different age groups of children and teenagers
  • Provide homework support for the children who attend formal education
  • Oversee distributions of teaching and learning material according to the population’s needs
  • Update and maintain effective workplans
  • Ensure on-going monitoring, tracking and reporting of classes
  • Develop and maintain effective filing systems, both electronic and hardcopy
  • Support education, recreational and various activities
  • Contribute to the identification of vulnerabilities and facilitate access to available aid

Qualifications

  • Excellent Greek and English 
  • Degree – Bachelor degree in education (any subject) or Greek
  • Proven knowledge of training, curriculum development, implementation and educational administration
  • At least 1 year of professional experience in educational programs for refugees or rural communities
  • Experience teaching Greek as a foreign language
  • Experience engaging with parents and communities in order to improve attendance and address students’ needs
  • Strong analytical and administrative skills in the management of educational programs and mainly primary education
  • Experience in report writing and excellent computer skills
  • Experience in training of trainers/facilitators skills will be an advantage

If you are interested in applying, please send your CV and motivation letter to

thes-recruitment@solidaritynow.org  mentioning in the email subject “Greek Language Teacher Full-Time_ NeaKavala”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by November 13th, 2022.

Only short-listed candidates will be contacted.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

INTERPRETER (KURDISH)

Submit until: 11/11/2022
Location: Thessaloniki Roving

Starting Date: ASAP

Status:  Full Time

Child Safeguarding Policy: Level 3 – The job holder will have regular contact with children

Main Duties & Responsibilities

  • Provides clear and accurate interpretation services, during individual sessions with the beneficiaries (e.g. for legal & employability counselling);
  • Provides clear and accurate interpretation services, during informative sessions, briefings, trainings etc;
  • Provides written translation of documents to/or Kurdish and English/Greek;
  • In coordination with other team colleagues, participates in fieldtrips and other external activities;
  • In coordination with other team colleagues, ensures that all beneficiaries feel comfortable and safe to share their concerns freely;
  • Respects the code of conduct of the organization, with emphasis on confidentiality;
  • Welcomes beneficiaries in a professional and friendly way;
  • Provides interpretation services through phone calls or remotely, when needed;
  • Performs other position-related duties as assigned by the respective Project Coordinator;

Required qualifications and skills

Essential

  • Excellent command of Kurdish
  • Excellent command of Greek and/or English language;
  • Minimum one-year professional experience as an interpreter or cultural mediator;
  • Familiar with protection issues related to refugee population;
  • High professional ethics;
  • Excellent interpersonal, communication, listening and observation skills, including ability to create trust, support and respect;
  • Ability to establish and maintain effective partnerships and working relations in multi-ethnic environment; Cross Culturally Aware and flexible;
  • Strong team player;
  • Well organized and efficient, flexible, able to handle pressure well and adapt in different working environments;

Desired

  • Previous working experience with local or international NGOs will be considered an asset
  • Field Working Experience in Camps/Temporary Settlements of refugee/migrant population
  • Computer literacy

If you are interested in applying, please send your CV and motivation letter to:

thes-recruitment@solidaritynow.org mentioning in the email subject “Interpreter Kurdish_ Thessaloniki Roving’’.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by November 11th, 2022.

Only short-listed candidates will receive a written reply.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

TEACHER (GREEK LANGUAGE)

Submit until: 15/11/2022
Location: Athens

Starting Date: ASAP

Status: Full Time

Child Safeguarding Policy

Level 3 The job holder will have regular contact with children

 Generic responsibilities

  • Implement Greek language classesper the refugee population needs
  • Expand and build on the existing educational curriculum, targeting and addressing the needs of different age groups of children, teenagers and adults
  • Provide homework support for the children who attend formal education
  • Oversee distributions of teaching and learning material according to the population’s needs
  • Update and maintain effective workplans
  • Ensure on-going monitoring, tracking and reporting of classes
  • Develop and maintain effective filing systems, both electronic and hardcopy
  • Support education, recreational and various activities
  • Contribute to the identification of vulnerabilities and facilitate access to available aid

Qualifications

  • Excellent Greek and English 
  • Degree – Bachelor degree in education (any subject) or Greek
  • Proven knowledge of training, curriculum development, implementation and educational administration
  • At least 1 year of professional experience in educational programs for refugees or rural communities
  • Experience teaching Greek as a foreign language
  • Experience engaging with parents and communities in order to improve attendance and address students’ needs
  • Strong analytical and administrative skills in the management of educational programs and mainly primary education
  • Experience in report writing and excellent computer skills
  • Experience in training of trainers/facilitators skills will be an advantage

Desired

  • Masters or Bachelor’s degree in Intercultural Education will be an advantage
  • Experience teaching non-native speakers
  • Proven knowledge of training, curriculum development, implementation and educational administration
  • Experience in training of trainers/facilitators skills
  • Knowledge of report writing
  • Knowledge of Arabic or Farsi will be an advantage
  • Teachers who can teach both Greek and English are highly desirable

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “Teacher (Greek language) _Athens”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by November 15th, 2022.

Only short-listed candidates will receive a written reply.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

INTERPRETER (KURDISH & ARABIC)

Submit until: 10/11/2022
Location: Vagiochori

Starting Date: ASAP

Status:  Full Time

Child Safeguarding Policy: Level 3 – The job holder will have regular contact with children

Generic responsibilities

  • Provides clear and accurate interpretation services, during educational activities for minor beneficiaries of international protection;
  • Provides clear and accurate interpretation services, during informative sessions, briefings, trainings etc.
  • Provides written translation of documents to English or Greek;
  • In coordination with other team colleagues, participates in field-trips and other external activities;
  • In coordination with other team colleagues, ensures that all beneficiaries feel comfortable and safe to share their concerns freely, as well as participate in classes and other educational activities;
  • Respects the code of conduct of the organization, with emphasis on confidentiality;
  • Performs other position-related duties as assigned by the respective Team Leader.

Qualifications

Essential:

  • Excellent command of Kurdish and Arabic;
  • Excellent command of English and/or Greek;
  • Minimum one-year professional experience as an interpreter or cultural mediator;
  • Familiar with protection issues related to refugee population;
  • High professional ethics;
  • Excellent interpersonal, communication, listening and observation skills, including ability to create trust, support, respect and interact with children of all ages, background and diversity;
  • Ability to establish and maintain effective partnerships and working relations in multi-ethnic environment; Cross Culturally Aware and flexible;
  • Strong team player;
  • Well organized and efficient, flexible, able to handle pressure well and adapt in different working environments;

Desired:

  • Previous working experience with local or international NGOs will be considered an asset
  • Field Working Experience in Camps/Temporary Settlements of refugee/migrant population
  • Computer literacy

If you are interested in applying, please send your CV and motivation letter to:

thes-recruitment@solidaritynow.org mentioning in the email subject “Interpreter Kurdish-Arabic_ Vagiochori”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by November 10th, 2022.

Only short-listed candidates will receive a written reply.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.

RECEPTION MANAGER

Submit until: 10/11/2022
Location: Athens

Starting Date: ASAP

Status:  Full Time

Child Safeguarding Policy: Level 3 – The job holder will have regular contact with children

Reports To: ASC Coordinator

Job Overview

The Reception Manager is the face of the Athens Solidarity Centre and takes on the role of welcoming beneficiaries, understanding their needs, and facilitating their access to receive support from the centre.

Project Summary:

The Athens Solidarity Centre (ASC) aims to support marginalised and vulnerable individuals residing in and around Athens to empower them to become active and productive members of society. The ASC is a unique “one-stop-shop” with an open-door policy addressing the needs of vulnerable individuals regardless of nationality, religion, or background, offering a comprehensive package of complementary services.

Generic responsibilities:

Provision of first line support to beneficiaries

  • Greet beneficiaries, sharing information about the ASC, the services provided, and the process required to access them.
  • Provide information and referrals about complementary services provided outside the ASC.
  • Ensure proper registration of beneficiaries in accordance with ASC operating system (issuing cards, managing ASC database, ensuring GDPR process)
  • Coordinate scheduling of appointments, ensuring the prioritization of vulnerable cases.
  • Respond to incoming calls, sharing relevant information, taking messages etc.
  • Lead bi-annual mapping of organisations supporting ASC beneficiary groups to assist referral process.

Supervision of ASC reception and interpreters

  • Supervise the effective reception of beneficiaries and guests at the ASC
  • Supervise the Reception Officer and interpreters, including scheduling and performance evaluations.

Logistics and Admin Responsibilities

  • Admin and logistic tasks to support the daily operation of the ASC (preparation of purchase requests, expense reports, filing invoices, contracts etc.)
  • Ensuring adherence with GDPR and other protocols (including informing beneficiaries about process, completing and managing relevant paperwork).
  • Carry out minor expenses (<100 euro) associated with the function of the ASC, in collaboration with ASC Coordinator.

Other Duties

  • Respond to any requests for research or media related issue, in collaboration with the ASC Coordinator and SN Communications Manager.
  • To provide support in the organisation of events, gatherings and meetings organized at the ASC.
  • Closely collaborate with Municipality Services on the ground floor as to enhance coordination and the well function of the services
  • Participate the weekly coordination meetings

Required qualifications and skills:

  • University or advanced education degree
  • Minimum of two (2) years of experience working to support vulnerable groups
  • Cross cultural awareness and understanding
  • Ability to work on own initiative and as part of a multi-cultural and multi-disciplinary team
  • Ability to work under pressure in a fast-paced environment.
  • Great communicator with excellent interpersonal skills
  • Excellent organisational and problem-solving skills.
  • Fluent in Greek and English (both written and spoken)
  • Excellent knowledge of MS Word, Excel and PowerPoint

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “Reception Manager_Athens”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by November 10th, 2022.

Only short-listed candidates will be contacted.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.